SQL database error
SQL database error
I am not seeing the data I expect in the Perceptor Management Console
For security, the Perceptor application does not have a direct connection to the SQL database. Instead, it securely connects to the DataAPI which in turn connects to the SQL database.
We have a couple of API endpoints that can be useful for checking the Data API and the underlying database availa... Read more
Error while polling ODV, batch stopped
An error message appears which indicates that the Perceptor software has disconnected from the database.
An unstable network causes this error. The solution - alongside reviewing your local network stability - is to ensure Perceptor SQL server is separate to any shared SQL server.
Perceptor sho... Read more
Troubleshooting for TSC Printronix